The staff are arguably the most important asset of any business, yet we still hear horror stories every week about nightmare bosses and archaic training policies. If you want your people to perform to the best of their abilities and to be efficient and safe while doing so, you have to teach them how to do this and how things work in your business.
Someone who is completely confident in what they are doing will tend to work faster and smarter than someone who is not sure of what they should be doing or what is expected; therefore, productivity improves.
Training can take many forms. There should be an introduction to the business for all new starters, detailing the culture and ways of working, how the business expects people to behave, and so on. This is the same for all employees. There will also be job-specific training and perhaps training for personal development, which could potentially overlap.
Employees will tend to put huge value on development and investment in them. If they are satisfied with what is on offer, they will remain loyal and your retention will improve. Be sure this doesn’t go too far in the other direction – avoid individuals feeling that they have been left out or overlooked for opportunities. If you are not forever training new staff on the basics, you might find the budget is lessened despite other investment!
Feeling that they make a real difference is key to self-esteem and productivity. While there are employers that don’t want to invest for fear of losing staff, there are others that believe in training people so that they can go on to a ‘better’ job but choose not to because you have treated them so well.
The Thriving Small Business goes into more detail about some of the key reasons it is worth investing in your people.
By choosing a specialist training provider such as https://commonsensebusiness.co.uk, you can offer your employees flexibility by making available an online training resource for business.
Sometimes adult learners might find it difficult, either personally or logistically, to attend a regular course at a bricks and mortar college. Affording them the flexibility of learning online means they can study anytime and anywhere, which is convenient for them and fits around their other commitments.