Landlord and letting agent lockout callouts are one of the most common issues – not to mention costly! Fortunately, many of them are avoidable with some simple systems.
Include Spare Keys in the Move-in Process
First week: hand out spares or encourage tenants to get a spare cut. This is a small price to pay versus an emergency call-out.
The key handover checklist must be unambiguous
Check-in should confirm how many keys were given out and what for (front/back door, window locks, communal doors). Make sure it is signed by the tenant and landlord.
Use good locks (not cheap ones that can be compromised easily!)
Old cylinders and economy locks are prone to jamming or breaking. Use a higher grade cylinder for high turnover properties and take note of the lock type so replacing is quick. For a Locksmith Cheltenham, consider //besecure-locksmiths.co.uk/
Introduce a keysafe
It may not be imperative, but for some properties, a key safe will save you emergency visits when there is no other solution. Change the code between tenancies.
Reduce door misalignment issues
The entrance doors falling or perhaps swelling will become a headache when the key refuses to turn in the lock. Inspect hinges, handles, and strike plates regularly, in particular after winter.
Manage out-of-hours support expectations
Tenants need to know all the emergency call-out services, as well as what constitutes an emergency. Everyone needs a one-page lockout policy. Clamp down on panicked late-night calls with these preventative measures. It’s as simple as just this!
A reliable locksmith is your first go-to
Selecting a pre-screened local locksmith ensures quicker arrival times and less shock with the final bill.