How to make your visitor experience more efficient

All businesses who care about their reputation should strive to create a seamless experience for visitors. Your visitors’ experience when they arrive at your office can have a direct impact on their perception of you. It’s therefore important to get things started right.

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It may seem simple to welcome and send guests where they are needed, but managing visitors is more than that. Visitors are required to present identification upon entering your office and the name of the person who they are scheduled to meet. Some people are asked to fill out an NDA, or other paperwork, and wait until they receive a nametag. This can be a time-consuming process.

Here are some steps that all businesses can implement to reduce the complexity of visitor management, and improve the experience for visitors.

Use a state-of-the art Visitor Management System

The reception area is often the first place a visitor sees your office and a common congestion point for many offices. Your reception area will see a variety of foot traffic, including employees, vendors and clients.

The top visitor management system enables businesses to customise their sign-in processes and engage with visitors in order to create a seamless experience. For a Visitor Management System, consider Ofec.

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Visitor management systems are a great way to improve the guest check-in process.

  • Increase safety with a solution for contactless sign-in that allows visitors to scan QR codes on their mobile devices without touching anything.
  • By incorporating questions for visitor screening, you can reduce the risk to staff and visitors.
  • Replace paper agreements with digital agreements which capture and store key visitor records in order to ensure regulatory compliance as well as security.
  • Instant notification of visitors arriving for meetings.
  • Use wireless and automatic ID badge printing to replace manual badge creation.